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Q. When should I expect my order?
A. We start packing your order as soon as we receive confirmation. Depending on shipping this will either take 2 - 5 business days to arrive in Australia, and 4 - 10 business days to arrive in New Zealand.
Q. Item is out of stock, when should this be back in stock?
A. We try to have a stock level that will keep up with demand but some popular items may sell out fast. If you would like to receive a notification on the particular product for when it is available again, simply send an email to and we'll send out an email when it comes back online.
Q. Do I need to be accredited to offer Microblading as a service?
A. No. You do not need to hold an accreditation to be able to offer your Microblading services. You will need to provide the service in a licence premises and you may need to complete and Infection Control Qualification (usually a 1 day course or can be done online). However, these rules/regulations will differ from council to council. You will need to contact your local council to discuss your specific requirements.
Q. What insurance do you recommend? 
A. We recommend SalonCover. They supply insurance specifically tailored for salons, covering everything from Eyelash Extensions to Cosmetic Tattooing. For Microblading, you will need at least 2 years prior experience as a Beauty therapist. you will also need a certificate stating you have the skills to do Microblading and have followed all local council rules and regulations (infection control qualification and licence premises). 
Q. Is Microblading painful for clients?
A. There is usually no pain during any microblading procedure- especially lips and eyeliner. The brows tend to be the most unpredictable and can sometimes be less comfortable. However, a big part of avoid pain is the numbing process and your client MUST apply numbing cream at least 1 hour prior to their treatment and further anesthetics are applied when they arrive and during the treatment. Other factors hat may affect anesthetics can be avoided and are explained during training.
Q. How much can I charge for my services?
A. This is completely up to you. You can research pricing and go from there but your prices are entirely your own and can be adjusted. We recommend starting at a low price when you first start charging clients and each month as your experience grows, increase your prices to match.